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Return Order Information - We have a 100% satisfaction guarantee.

You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Please download Return & Exchanges Form to include with your return merchandise:

Return & Exchange Form

You may return merchandise to:

Sandal World
633-C Quarry Road
San Carlos, CA 94070

If you have any questions regarding your order,
please feel free to contact us at:

1-800-SANDALWORLD or email us at customerservice@sandalworld.com